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Innovative Approach
Artisan is committed to creating a positive
home building experience for its customers. We do this by taking an innovative approach to home building and providing
superior customer service.
 Customers involvement encouraged
At Artisan, we understand that to achieve success, we must exceed our customers' expectations. We strongly value
our relationships with our customers and are dedicated to making their dream house a home. For this reason, Artisan
not only welcomes customers to be involved in every step of the home building process, we encourage it. We want to hear
what our customers have to say. We believe that open, two-way communication and customer involvement allow us to
meet each of our home owners individual tailored needs. It also builds their confidence in their new home and in
us. Artisan guides its customers each step of the way, including: picking a lot, selecting a floor plan that fits
your lifestyle, building your home from the ground up and fulfilling any needed warranty work. (To read what our customers have to say, click here.)
 Customers work directly with Artisan's founders
Unlike other builders who use a larger team approach to building homes, Artisan's three founders work directly
with homebuyers. Our customers have access to Artisan's three founders, Jay Johnstone, Brad
Remmey and John Shryock, 24 hours a day, seven days a week for all their home building needs. For Jay, Brad and John, building
a house is not just about building a home; it is about pleasing their customers. And, since customers do work directly
with Artisan's founders, there is reduced miscommunication and, therefore, greater satisfaction with the end result.
Superior quality
At Artisan, we strive to build quality, unique high-end homes. However, we understand that quality must be crafted.
We pay close attention to the details that make a difference - floor plan flow, room functionality, best use of
outdoor space and meeting storage needs. Cutting corners is not a practice at Artisan. From the foundation up,
we use the highest quality materials and industry-leading technology. Since we are confident in our workmanship
and know our customers will be too, we are proud to offer a competitive one-year workmanship and six-year structural
warranty. (For more information on our warranty,
click here.) |
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